Great team to work with! We had no issues and love working with Veterans United!
The upload process was no very smooth. However, the team is fantastic.
Levi and his support team were fantastic! They made the entire process easy and straight forward. From out initial encounter/call until closing, Levi was there for us, always being responsive and informative. If I could rate him higher than 10, I would have!
Great service andkno support
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
The Veterans United team was absolutely fantastic and helped me every step of the way!
The whole house purchasing process was extremely efficient, streamlined, organized, professional and all agents involved were helpful, courteous and friendly.Scott, Jacob, Grace, and Andrew were all wonderful! I was referred to Veterans United by a fellow veteran, and I will be referring others as well.
Austin Butler with Veterans United was an INCREDIBLE partner to work with in the purchase of our home. As first time home buyers, Austin was a fantastic resource for the myriad of questions I had throughout the process and was always available. Over a weekend where we were planning on viewing several properties but did not anticipate making any offers, Austin worked late on a Friday night to get us our pre-approval letter just in case we wanted to make an offer over the weekend (and sure enough, we did!). At closing, Austin was present to answer any last minute questions and even brought a house warming gift and card, a personal touch not expected but greatly appreciated. I can't recommend Veterans United - and Austin specifically - enough.
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Toby Sullivan was with us every step of the way. Will highly recommend both Veterans United and especially Toby.
To whom this may concern Mr. Charles and drew and the rest of the team there were absolutely fabulous. They did their job and they did it very well professional. Yes, I would recommend them to all of my family, friends, etc.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
The whole team was amazing and very helpful in guiding me with purchasing my home!
Jerry and his entire team stayed in touch, long before I was prepared. They told me what steps to take at each point. They weren't bothersome though. It was like having a best friend keeping in touch. If I had a question, they had an answer. Even our realtor said that from now on he would recommend Veterans United and Jerry Landry as he has never had a veteran loan that went so smoothly. I am still pinching myself because it is hard to believe how
easy it was. I should mention that I never thought I would qualify and have a difficult time understanding things like this. So, Veterans United had their work cut out for them.
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The response time to questions; explanation of the process; timeless in completion of loan requirements was impeccable. …yet friendliness, courtesy and professionalism was abound. Their knowledge of the process was reassuring. I will firmly recommend VU…always.
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
VA United is very efficient and effective when it comes to buying a home. All staff is very courteous and knowledgeable about the entire home buying process. I am very satisfied and happy with my first-time home buying experience. Thank you!
The teams that assisted me in my home buying adventure, was the absolute best.
