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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
210,631 reviews
640 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 210,631 Army service member reviews

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5 out of 5 Stars

This was a huge blessing from God and out of nowhere! Veterans United made this process so easy 🙌 thanks for everything!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

My experience with veterans united was great and easy. My only problem with this process was the real estate agent veterans united provided. I would definitely NOT recommend using Kia from 1st class real estate RVA. Me and my wife felt the communication was extremely slow and there were points in the closing process when we had to reach out to the seller/listing agent to ensure we had documents needed to close. It seemed like doing her job was bothersome. But other than that, the loan team, the concierge, and every other member in the process was very professional and helpful.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars

From start to finish, I had an outstanding experience with Veterans United. Their team was professional, responsive, and truly on point every step of the way. They exceeded my expectations by guiding me through the entire process in a timely and seamless manner—from selecting the right realtor to a smooth closing. I couldn’t have asked for a better team and highly recommend Veterans United to any veteran or service member looking to buy a home.

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

From the very first conversation to close - absolutely phenomenal. Incredibly smooth process - and guidance the entire way.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

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Experience first-hand why 357,278 homeowners give us a perfect score!

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5 out of 5 Stars

The best team I've ever worked with. Like met above my expectations and got me my new home super fast to get ready for my baby girl on the way.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Very legit process with Veterans United....

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Overall, my experience with Veterans United was outstanding. From start to finish, the entire process was smooth, organized, and stress-free. Their team was extremely helpful, resourceful, and professional, always taking the time to explain every step and make sure I felt confident in my decisions. They truly made me feel supported throughout the home-buying process, and I would absolutely recommend Veterans United to any veteran or family looking to purchase a home.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

It was an absolute phenomenal experience!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Kevin was amazing to work with. Quick to respond, knew what he was talking, listened and all questions. It was super smooth. I can’t thank him enough.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

The entire process was great. The platform is user friendly and my loan officer and his team were extremely helpful from start to finish.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

Ready to see for yourself?

Experience first-hand why 357,278 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Absolutely amazing

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars

Mike was very prompt and quick with responses. Also made calls on weekends if needed.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

Very good service! Outstanding actually!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

The to do list was by far the my favorite part!

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

3 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

4 out of 5 Stars

There seemed to be a lot of hoops to jump thru but in the end we got it done. The team at Veterans United was really helpful as was my agent.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

I have never had a easier loan process.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

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