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Fort Knox, Kentucky Reviews

Unedited and unfiltered reviews from Veterans and military families

1,262

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,262 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

I have purchased many homes before both for rental and as owner occupied. I have multiple rentals which normally make the process difficult and extremely frustrating. I cannot say enough about Marty and his team and how wonderful this experience was. My wife and I were able to focus on building our dream home instead of worrying about navigating through financing and closing. Thank you for everything.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Not a lot.the whole procedure was run efficiently. This is my third time using my VA for a home loan and would gladly refer anyone to use Veterans United.

5 out of 5 Stars
Would Recommend

I wish I had known about Veterans United earlier. I would have purchased this house so much earlier. I work with alot of Veterans and he let them know to go see Kala if they want a great experience buying a house.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

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5 out of 5 Stars
Would Recommend

Absolutely amazing team in Kentucky. They were informative and very friendly. They helped us get our dream home. We feel so grateful to have had such a great team working with us. Thank you, y’all are awesome!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Couldn’t have asked for a better group to work with. They all made this process and experience so smooth and easy answered every question I had and response time was so fast! Very thankful to have gotten an opportunity to work with them all! Will recommend and will definitely use them again in the future!!!

5 out of 5 Stars
Would Recommend

Everyone that worked alongside myself during every step was incredibly helpful. I’ll definitely be recommending Veterans United to any of friends looking for a home in the future. Big shoutout to Kala Booth, Martie Gaddie, and Bianca Smith for making everything so incredibly easy and answering every question that arose during the entire process!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Marty and his team at Veterans United truly set the bar high for their competition! They kept us informed and quickly responded at every step of the buying process. The team was always professional and explained things in a way that my wife and I understood them the first time! One Saturday, my wife and I were having a conversation and a question came up between us. I told her I would send the question to Marty and we should hear back on Monday. About 15 minutes later, my phone dinged and Marty had responded! I thanked him for responding and told him it could have waited until Monday. Marty told me he knew the answer and didn’t want us to have to wait! Through the whole buying process, they never made us feel like just a customer; we were part of their team! We will definitely be using Veterans United for next property purchase!

5 out of 5 Stars
Would Recommend

Veterans United Way was extremely professional, always eager to help, and got our loan approved and closed in only 21 days. We were in a time sensitive situation, and they really came through for us! Would HIGHLY recommend them to anyone!!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Marty & his team made the loan process for buying our new home a smooth process that was easy to understand. It can be an overwhelming process so having someone who can quickly respond to questions is invaluable. Being able to do everything over our mobile device was extremely convenient. A lot of times not doing things face-to-face takes away from the ‘old-fashioned’ feel of doing business with other locals. However, we did not feel this way working with VU due to the personable team who was always available to answer any questions we had! In a world where customer service is extremely lacking, this team was top notch in that category.

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5 out of 5 Stars
Would Recommend

I cannot say thank you enough to Veterans United, Marty and his team. Being a disabled Combat Veteran my wife takes care of me and through this process she was overwhelmingly thankful to have the full support our family needed to get our new home. Thank you and Semper Fi

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

United veterans was a blessing to work with and helped us every step of the way, knowledable, kind, informative and succeeded our expectations. Our first lender was a nightmare and then our realtor recommended United Veterans and they made the process what it should have been from the beginning, we are now loyal customers to United Veterans and we will not go anywhere else, if you are needing a home loan then you've come to the right place.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone was wonderful and helpful answering any questions I had. Special shout out to Kala as well. She was so patient and willing to do what she could to help me.

5 out of 5 Stars
Would Recommend

Give Marty a bigger bonus! He’s so helpful and knows so much about the business.

5 out of 5 Stars
Would Recommend

Kala Booth is the best person to work with when purchasing a home. My local Veterans United office makes purchasing a home so stress free and seamless.

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to any Veteran. They took the weight off my shoulders and made this process a walk in the park! Thank so much for all your help!

More Reviews

See all 1,262 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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