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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,328 reviews
708 new reviews submitted this week!
98.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,328 unfiltered reviews

5 out of 5 Stars

Yes I would absolutely recommend you guys to friends and family. Marty went above and beyond to get my family and I taken care of.

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5 out of 5 Stars

Marty Gatty was absolutely great helped making the home buying process an absolute breeze, would highly recommend.

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5 out of 5 Stars

Everyone in this office is amazing! I have used them twice, and would use them again! Kala and Marty are very helpful, and will do anything and everything to help with the process!

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Experience first-hand why 1,082 homeowners give us a perfect score!

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5 out of 5 Stars

Very informative and communication was excellent. They answered any question we had and advice was given when asked. Overall great experience both this time and the last time we used them as well.

5 out of 5 Stars
5 out of 5 Stars

Marty was always fast to reply back and have answers to any question I had.

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4.5 out of 5 Stars

had a great experience with Veterans United. They are incredibly responsive and on top of everything from start to finish. If you need updates, reminders, or next steps, they will absolutely stay on you — but in the nicest, most supportive way possible. 😅Their team makes sure nothing slips through the cracks, and you always know exactly what’s going on in the process. If you want a lender that communicates consistently, follows up relentlessly (in a good way), and genuinely keeps your loan moving forward, they’re it.

5 out of 5 Stars

It was super simple refinancing our home, way more than I had expected.

4.5 out of 5 Stars

There were some delays (mostly on my end but something I would like to advocate for) in terms of getting information as it was sent to just email rather than a text or phone call...Just for future would recommend maybe confirming best contact method. I had an issue with my email notifications which was a huge part of it on my end to. But overall I very much appreciate the teams effort and expertise.

5 out of 5 Stars

This is my 3rd time working with VU and hands down still the best company I have worked with. It is nice that they understand VA loans and I don’t have to explain things to them like I did with other companies.

5 out of 5 Stars
4.5 out of 5 Stars

Kala Booth was my loan agent. She was excellent. She was on top of everything. She was a great source for movers, insurance, etc. The checklist and to-do list were great tools.

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Experience first-hand why 1,082 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars

Veteran’s United did an exceptional job in processing my refinancing request. I could not ask an organization to have performed better.

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5 out of 5 Stars

Our application had several items that required extra consideration, however the team worked through them and we were able to purchase the home. We appreciate everything the team did to help us.

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5 out of 5 Stars

Process was easy, smooth and quick. I felt prioritized and had every single question answered, no matter what it entailed. Thank you

5 out of 5 Stars

Super simple process and Amazing loan officer

5 out of 5 Stars
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