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Fort Knox, Kentucky Reviews

Unedited and unfiltered reviews from Veterans and military families

1,318

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 185 refinance loan reviews

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5 out of 5 Stars
Would Recommend

Very informative and communication was excellent. They answered any question we had and advice was given when asked. Overall great experience both this time and the last time we used them as well.

5 out of 5 Stars
Would Recommend

Marty was always fast to reply back and have answers to any question I had.

4.5 out of 5 Stars
Would Recommend

had a great experience with Veterans United. They are incredibly responsive and on top of everything from start to finish. If you need updates, reminders, or next steps, they will absolutely stay on you — but in the nicest, most supportive way possible. 😅Their team makes sure nothing slips through the cracks, and you always know exactly what’s going on in the process. If you want a lender that communicates consistently, follows up relentlessly (in a good way), and genuinely keeps your loan moving forward, they’re it.

5 out of 5 Stars
Would Recommend

It was super simple refinancing our home, way more than I had expected.

4.5 out of 5 Stars
Would Recommend

There were some delays (mostly on my end but something I would like to advocate for) in terms of getting information as it was sent to just email rather than a text or phone call...Just for future would recommend maybe confirming best contact method. I had an issue with my email notifications which was a huge part of it on my end to. But overall I very much appreciate the teams effort and expertise.

5 out of 5 Stars
Would Recommend

This is my 3rd time working with VU and hands down still the best company I have worked with. It is nice that they understand VA loans and I don’t have to explain things to them like I did with other companies.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veteran’s United did an exceptional job in processing my refinancing request. I could not ask an organization to have performed better.

5 out of 5 Stars
Would Recommend

Process was easy, smooth and quick. I felt prioritized and had every single question answered, no matter what it entailed. Thank you

5 out of 5 Stars
Would Recommend

Super simple process and Amazing loan officer

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The notary company had me sign differently then my normal signature which was odd, otherwise everything was well prepared and thought through.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Some people are learey of real estate agencies and asking questions. First time buyers as well as buyers who haven’t bought or sold in years need someone on their side during this process. You team can do that. Congratulations !

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

So happy my daughter recommend them

5 out of 5 Stars
Would Recommend

Whether you're a veteran or not veterans United should be the first organization you go to when you're trying to get a mortgage or refinance your home bar none.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United Home Loans is a must for any Vet looking to purchase or refinance your home.
Outstanding customer service!

5 out of 5 Stars
Would Recommend

I spoke with other financial institutions in regards to refinancing my home. None of them were able to assist me or were anywhere near as personable as the staff at Veterans United. A great experience and I will definitely be doing business in the future with them.

5 out of 5 Stars
Would Recommend

working with my team at Veterans United made my refinance a great one,They worked so hard but they got it done for i so appreciate all of your hard work i would recommend Veterans United to all my friends thank you all so much

5 out of 5 Stars
Would Recommend
2.5 out of 5 Stars
Would Recommend

We actually had originally believed we wouldn't be able to refinance our loan for a smaller interest rate. Ashley Brown agreed to take us on and did the job that should have been done months before. We were able to close last week without problems. Thank you.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kala Young was a great agent handling our offer

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Bluegrass Land Title was super great Sean Lewis made everything so easy to understand and do. Thanks Bluegrass Land Title.

More Reviews

See all 1,318 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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