As first-time homebuyers, my wife and I expected the home buying process to be stressful and difficult, but Aaron and Jordan completely changed that belief. They were extremely responsive, informative, and always took the time to explain everything clearly. They didn’t just treat us like clients — they spoke to us like family, which made a huge difference during such an important moment in our lives.Any issue that came up, Aaron and Jordan handled it quickly and professionally, giving us confidence every step of the way. Because of them, the entire process felt smooth and manageable. I strongly recommend Aaron and Jordan to anyone looking for a loan officer who truly cares and goes above and beyond.
David and Rae were awesome in every way
Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!
From start to finish, Moya and her team were helpful, polite and professional, just a pleasure to work with.
My loan team was trustworthy, reliable, and efficient from start to finish. Their communication and follow-through gave us peace of mind during a process that can otherwise feel overwhelming. We initially considered going with a different lender, but their lack of communication—missed callbacks and no updates—made the decision easy. Choosing this team was absolutely the right move, and we’re so glad we did. Highly recommend Veterans United Home Loans. Our loan officer was Tony Stephenson. He was absolutely outstanding. He was incredibly communicative and made the entire loan process feel so much easier and less stressful for us. Tony truly went above and beyond—always available to answer questions, even after hours, to ensure everything stayed on track and on time. We always felt informed, supported, and confident throughout the process. We couldn’t have asked for a better experience and highly recommend working with him.
Veterans United made my VA home loan experience smooth and stress-free from beginning to end. The team was responsive, knowledgeable, and truly supportive throughout the entire process. They took the time to explain everything clearly and made me feel confident every step of the way. As a veteran, I felt genuinely valued and cared for. Because of Veterans United, I’m now a homeowner, and I’m incredibly grateful. Highly recommend to any veteran looking to buy a home!
The process was fast and convenient. The staff was very helpful, friendly and knowledgeable.
My overall experience left a lot to be desired!
Response from Veterans United
Hi Lauren,
I’m sorry to hear your experience left you feeling this way. That’s not what we want for anyone, and I appreciate you taking the time to share your feedback.
If you’re open to it, our Client Advocate team would be glad to listen and learn more. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S.
Client Relations Manager
I would definitely recommend the VA for a home mortgage, but ask for Ross Mc Clanahan, he will guide you in the right direction.
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
For a first time homeowner, Kevin Reichert along with other members of the team made my transition from a renter to a homeowner truly amazing. Anytime I had a question, it was answered in a timely manner. With God, United Veterans made my dream come to a reality. Now I'm sitting back and enjoying the beautiful view. THANKS AGAIN KEVIN REICHERT
It was not clear that the payment would remain the same even if I prepaid and that I would just be shortening the life of the loan.
The entire team from Brandon, Charlie, Missy,Lauren, and Michelle were allll Fantastic. Helped me get my credit scores to point needed to then move along to the amazing loan team.Michael was also a very amazing realtor recommended by veterans united. Overall loved the entire experience. Thank you!
Kapil Vanamala has been my Veterans United Loan Officer from the very beginning. Kapil is an upstanding professional that keeps my needs FIRST AND FOREMOST in the home purchase process. He alerted me to a significant rate reduction and took care of everything for me to obtain that reduction which will save me thousands over the duration of the loan. I could not be more please with Kapil and his team! I am so happy that I selected Veterans United!!!
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I always have had a excellent experience with veterans united.l
I mean excellent 👍🏾👌🏾
With my limited finances I was doubtful at times. But Jason and the team made it work for me. My realtor, Mason Harward was akin to an old friend, honest and looking out for me.
Great company to work with. Their online system was second to none and it ensured that things were done on time. These Keys are all OURS!! Thanks Again Veterans United, this is our second purchase with you. It gets better each time!
Taylor and Jennifer were wonderful. Very satisfied with my home refinancing. There was a few delays from others that we had no control of.
I can not say enough good things about Phil and Taylor!!!!!! They made the process of buying our new home such an amazing experience. I would give them 100 out of 100 if possible.
