Many of the documents required were dictated for upload piece-meal. For example, a couple of weeks into the process a water test was required because we had a well. The well test held up the process because it had to be done 3x before the process was approved. Had they told me upfront the process could have gone faster and smoother. Also, once a set of required documents was uploaded then more were requested. This happened on several occasions. Had they they required ALL the documents it would have made the process much smoother.
Amazing people to work with. Our original purchase and our refi were so easy for us. No issues at all. Communication is perfect.
My team did great! They helped me every step of the way and were fast to get back to me and keep me updated. Would highly recommend!
Very smooth process .
I would totally recommend Veterans United they have stayed on top of my loan process and have went above and beyond staying in communication with the process. They also have a solution for everything for moving.
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Shawnee and her team was excellent!! They kept me updated on the progress of the loan. The to do list was great tool to make sure you were informed what was needed first the loan.
i have nothing but good things to say about my whole vu team they made the home buying process so easy, it was my absolute pleasure to work them all. special thanks to Kerry, Bradley, Derrick, Lauren, Josh, and 2 please forgive me if i left any one out you are all awesome.
best regards G.E.Satchell veteran u.s.army
This is the third time I've worked with VU for my mortgage needs. As always they've knocked it out of the park and it was super easy!
My experience with Veterans United has been positive from the beginning! When I decided to buy a home (and this is a first for me) I thought the process would be long and tedious, but I was wrong! Everything happened so fast; I was amazed! Living in one state and buying a house in another was crazy (and my friends thought I was crazy. too), but VU pulled it off like magicians! I thank God for the people involved in my home buying process!
Great team from top to bottom. Very personable which is amazing. Had answers when questions came up and if they didn’t know, they would push it to someone who would.
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Matt and Yohannes were a really big help. Thanks to them the entire process was smooth and professional.
Can’t thank them enough for such a positive experience. Will recommend them to other service members always.
Thank you
I recommend this service to any Veteran in need of a home that qualifies for a VA home loan . I am happy and have a roof over my head.Thankyou everyone on my team for their efforts, esp you Tyler Dunn and Missy
thanks for being in my corner. If I missed anyone else I apologize but I give my thanks to all for your help and support. Happy Holidays and God Bless.Thomas Christopher Platt
Everyone was so pleasant to work with. They asked for documents, I didn't hesitate and got them what they needed. We closed on our home very quickly and easily. All of my questions were answered and they made the process so very easy. Still don't want to buy another home any time soon, but will definitely use Veterans United Home Loans again!
Outstanding service and communication. What else do you need when buying a home? I recommend.
Zach was great, I felt his team didn’t know how to lead without him but as a whole the team was great


