We enjoyed the voucher with ADT to make our home more secured.
Just want to say a huge thank you to everyone at Veterans United and Linnea. Can not wait for the holidays to have my family over for Thanksgiving and Christmas Dinner. Well be having fun next year in the summer with B.B.Qs in the back yard.
These guys have been such an amazing support team. As a first time home buyer, they walked me through step by step and always were available to answer questions and assist me!
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The team did an excellent job keeping everything on track and moving forward as fast as possible
Don't hesitate one minute about using V.U. You'll not find a better loan office to deal with.
They were great to work with. Getting a return call on questions is something they need to work on.
Everything went the way they said it would. Very Knowledgeable and
Helpful. I would recommend them again and again.
This company was referred to me and it definitely was an awesome experience from the beginning to the end. Never have I experience so many caring and concern individuals who was so extremely professional. It was almost overwhelming but in a good way.
Worse experience of my life other than the death of a loved one.
Response from Veterans United
Hey Margaret,
I’m so sorry to hear that your experience with us felt that painful. I can’t imagine how difficult that must have been, and I truly wish things had gone differently for you. No one should ever feel that kind of stress or disappointment during such an important moment in their life.
We take feedback like this very seriously and want to understand exactly what happened so we can learn from it and make things right where possible. My Client Advocate team would really appreciate the chance to connect with you and listen to your story in more detail. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
Quick and easy process
I'm not easily impressed; I was impressed with VU. I've personally purchased several properties requiring mortgages as well as working with mortgage companies with my real estate clients (I was a realtor) over the years. VU superseded all those companies with their excellent customer service. I would recommend any veteran looking to buy property contact VU. They even have resources in place to help those with the desire to purchase, but aren't quite ready yet, due to credit issues. You can expect to experience a smooth transaction. VU is the best.
