I would recommend the title company and real estate agents but never my loan officer!
Response from Veterans United
Hey Michael,
I’m glad to hear you had a good experience with your title company and real estate team, but I’m truly sorry to hear you felt let down by your loan experience. That’s not the level of care or respect we want any of our borrowers to feel, and I appreciate you taking the time to share your feedback.
I’d really like us to review what happened and see how we can learn from your experience. Please reach out to 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time.
Step by step every part of this process with VU was absolutely painless and smooth
My whole experience throughout the process was outstanding. I felt comfortable with all parties, great communication and follow through throughout the whole process.
While deployed, Rich Pauls contacted me and basically we hit it off and then when I got home he was able to let me know what my wife and me needed to send him as well as Tiffany Herrmann. I will definitely be sending fellow soldiers towards veterans united as long as family members.
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Experience first-hand why 360,500 homeowners give us a perfect score!
After being told no on VA loans thru other banks, Veterans United said let us try and they delivered. On top of helping us buy a house with 50% less down payment, they also cut our auto insurance in half.
It's no secret that buying a home for the first time is complicated and stressful. I felt like VU understands this and makes it their mission to alleviate as much of the hassle as they can. My wife and I both agree the entire process was a lot easier than we expected. Thanks, VU!
Excellent service.
your team was fantastic. Good people these days are very hard to find. Thank you from the bottom of my heart.
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Experience first-hand why 360,500 homeowners give us a perfect score!
Veterans united offered so much help and offered the resources to make the home buying process quick, easy, and painless.
The entire team at Veterans United was insightful, professional and helpful throughout the entire process!
Closed on Wednesday on my dream home i can provide for my family. I honestly didnt think it would happen with how everything has gone this far. Sam was the best.
Jackson is a great dude with a good personality that genuinely cares!
