Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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EVERYONE WAS VERY NICE AND VEER HELPFULI AM PLEASED
The whole loan process was easy and convenient. Everything was processed in a very timely manner.
The easiest most professional process I’ve gone through when purchasing a home! The team of professionals throughout this loan process made me feel like a valued customer. All my concerns and questions were addressed in a timely manner.
Every obstacle was overcome. The people in the Elizabethtown office were outstanding and made this happen for me. When I walked in the door i actually had little hope of securing a loan in less than a year. But, with the help of Veterens United i closed in 3 months.
I'm so thankful for how easy the process was, we didnt even have to set foot into an office until our closing date.
The loan process was quick and painless. I'm glad that I chose Veterans United to help with my home loan.
Very prompt service , moved loan process very quickly
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Knowledgeable service, professional
Great company that recognizes what needs to be done for home buyers and Vets. The service provided for the home buying process and VA home loan process is absolutely great! I'm glad I made the choice to go with Veterans United!
Outstanding service. Great results.
Needs improvement on customer relations as to followup and a step-by-step procedure for customers.
Our experience with the staff has been a very positive one. Renee and her staff were very helpful and they are very professional and personable. I would strongly recommend them to our friends.Mr. and Mrs. Eligio de Leon
Steve McMichael and Kala of the Elizabethtown, KY office were very, very helpful! Advised me what I needed to do in order to get CBR scores to required levels. Then, every step they were awesome, encouraging, and understanding!
This is the 2nd time in a year that we worked with VU. The first experience was not so hot and our case was closed. Personally, I believe that the loan specialist did not want to put the time or effort into our unique income situation. Which, in the long run, was a blessing.After a 6 month waiting period, we contacted our local VU office and they immediately went into action and we had our pre-approval within several days! Over the next 2 months, our loan was handled efficiently and with topnotch expertise! We are beyond pleased with every detail in our experience with the Elizabethtown VU office!
This is my 2nd time working with Renee and Christina it’s was a great experience. They are both super people!
