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Elizabethtown, KY Reviews

Elizabethtown, KY Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,333 reviews
668 new reviews submitted this week!
98.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,333 unfiltered reviews

Starting on Page 28 of 45. Return to Page 1

5 out of 5 Stars

This is the 2nd time in a year that we worked with VU. The first experience was not so hot and our case was closed. Personally, I believe that the loan specialist did not want to put the time or effort into our unique income situation. Which, in the long run, was a blessing.After a 6 month waiting period, we contacted our local VU office and they immediately went into action and we had our pre-approval within several days! Over the next 2 months, our loan was handled efficiently and with topnotch expertise! We are beyond pleased with every detail in our experience with the Elizabethtown VU office!

headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars

This is my 2nd time working with Renee and Christina it’s was a great experience. They are both super people!

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars

Renee and Christina were both very helpful and made this process run very smoothly.

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

4.5 out of 5 Stars
headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars

We were surprised how fast the process was. Renee and Christina were great to work with!

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

4.5 out of 5 Stars

Our loan representative (Steve McMichael) was absolutely wonderful. He and his coworker (Kala) made the process extremely easy and fast.

headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

3.5 out of 5 Stars
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

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5 out of 5 Stars
headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars

The process was straight forward and smooth sailing! They also sent a personalized mat with the last name on which I am surprised at. It's small gifts like that that show true character and customer service!

headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

4.5 out of 5 Stars

Easy to talk to and quick to get back with you when paperwork is needed. There is a drive to get the job completed with Veterans United Home Loans.

headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

4 out of 5 Stars
headshot image of Andi Williams

Loan Officer: Andi Williams

NMLS# 842390

5 out of 5 Stars
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

Ready to see for yourself?

Experience first-hand why 1,087 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Andi Williams

Loan Officer: Andi Williams

NMLS# 842390

5 out of 5 Stars
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars

The process was very streamlined

headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars

Steve went above and beyond to help us with our loan. Always kept us in the know about what was going on, and was so kind to my family. I would definitely recommend anyone to go with Veterans United. Great family atmosphere

headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars

our lending agents were wonderful and even sent us gifts when the closing was done

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

4 out of 5 Stars

From the beginning with the lighthouse program to signing the loan not but top notch service

headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
headshot image of Andi Williams

Loan Officer: Andi Williams

NMLS# 842390

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