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Elizabethtown, KY Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,329 reviews
836 new reviews submitted this week!
98.9%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,329 unfiltered reviews

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5 out of 5 Stars

Christina and Renee were fantastic!!

5 out of 5 Stars
5 out of 5 Stars

Everyone that I had experience with, was exceptional.The friendly, and personal touch was, a wonderful experience. I was comfortable, and felt that I was in good hands. There was no hassle, or feeling of pressure. I can only recommend the staff, that I worked with. Renee Young, and her Assistant Christina, are very easy and warm, welcoming Ladies.Thank you to both of them, for an exceptional experience.I have had several Mortgage Lenders in my past.This has been by far the best, that I have ever dealt with.Thank you so much, for making this one experience,that was the best.Gisela Seibert

5 out of 5 Stars
5 out of 5 Stars

Renee Young was extremely patient and helpful throughout this whole process. We had alot of speed bumps and she stuck in there for us to the end. She was professional and also very down to earth and realistic. Christina Douglas was also very helpful. She kept us on track when Renee wasn't in the office.

5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

The ladies were so caring and helpful! It was my first time buying a home and the process was a breeze thanks to the ladies there!!

5 out of 5 Stars
5 out of 5 Stars

Steve McMichael really did a great job for me, as I knew nothing about getting my paperwork together. Steve made the loan as simple and easy for me as possible. I would go back to him for any future loans.

5 out of 5 Stars

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5 out of 5 Stars
5 out of 5 Stars

This was a great process. When i did not understand it would be explained to me until i did understand.

4 out of 5 Stars
5 out of 5 Stars

The loan process was simple and smooth. Excellent customer service from Renee.

4 out of 5 Stars
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5 out of 5 Stars
5 out of 5 Stars

Renee and Christina were excellent pleasure to work with

5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

I already recommended to a coworker how the company is now working with

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Experience first-hand why 1,083 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Renee was awesome to work with

5 out of 5 Stars

I absolutely love all the Ladies that assisted me in getting my new home. Ms. Shannon Krieger, whom I bugged all the time. Ms. Renee Young, whom I absolutely adore and who made this all happen, and Ms. Christina Douglass who was unwavering in her assistance with helping me understand the paperwork.

4.5 out of 5 Stars
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4.5 out of 5 Stars
5 out of 5 Stars

Great experience! Everything was done online which made the process easy being that we are in different States right now. Great company!

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