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Elizabethtown, KY Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,329 reviews
550 new reviews submitted this week!
98.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,329 unfiltered reviews

Starting on Page 39 of 45. Return to Page 1

3.5 out of 5 Stars

Too much duplicate documents sent. Was told one list of things to provide and once I packed my belongings I had to dig out more things. Was not told I had to go into MyBiz a second time for employment verification. They waiting till the day of closin

5 out of 5 Stars

The atmosphere was great and the people were wonderful.

5 out of 5 Stars

Renee was incredible to work with. Her expertise and professionalism guided us throughout the whole process. Thank you for the great experience!

5 out of 5 Stars
5 out of 5 Stars

Had a great experience! Renee always kept me in the loop and up to date! Thanks so much for all your help!

3.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

The process was smooth due to such helpful, and friendly staff.

5 out of 5 Stars

It was my first time buying a home and Renee, Christine, and Jenny were all very helpful.

5 out of 5 Stars

Renee and her staff we excellent from beginning to the end of the process. Their professionisalm and guidance thru this process was great. They made our home buying experience a great experience and I am telling all of my friends about them.

5 out of 5 Stars
2.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

They are wonderful people! We were told that we was going to close early And we did.

5 out of 5 Stars

They watched out for me every step I took and always had my back.

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

The whole office was very curtious and professional! Steve McMichael is wonderful!

4.5 out of 5 Stars

Renee and Christina were extremely helpful and understanding throughout the process

2.5 out of 5 Stars

Every time we talked to someone about our loan, it was always a different person and none of them were on the same page as far as what they wanted

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

The unexpected personalized welcome mat I received from the company was a nice surprise and I placed it at the front door right after closing!

4.5 out of 5 Stars
5 out of 5 Stars

Unusual circumstances and the staff helped thru the whole prcess

3.5 out of 5 Stars
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