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Elizabethtown, KY Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,329 reviews
551 new reviews submitted this week!
98.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,329 unfiltered reviews

Starting on Page 37 of 45. Return to Page 1

3.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Steve was personable. He kept me updated about each step in the process. He was quick and very efficient. I have already recommended Steve to some of my friends and family.

4.5 out of 5 Stars
5 out of 5 Stars

They were excellent on helping us get our home loan. Very polite and knowledgeable about what they do.

5 out of 5 Stars

The opportunity is trimmed and straight forward. There is a sense of genuine process, without advent, while walking through from initial encounter to closing on a home.

4.5 out of 5 Stars

Very easy to deal with. I told Steve what I wanted to buy. How much I needed and he got it all together. From pre-approval to closing. It was a great team effort from great people!

5 out of 5 Stars
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5 out of 5 Stars

Renee was very nice to work with

5 out of 5 Stars

Our Loan Specialist Renee Young was amazing. We were so blessed to work with her. She helped us so much and she did a fantastic job to making sure that we are taken care of.

5 out of 5 Stars
5 out of 5 Stars

Staff was great and responded to questions in a very timely manner

4.5 out of 5 Stars

I liked the level of professionalism but at the same time down to earth care that I was given it was a wonderful and painless experience .

4.5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

Renee Young and Christina Douglass made the process very easy. I have had a loan before with Veterans United and went through Renee. Her world class service is why I decided to go thru Veterans United again. Not enough characters to give praise.

5 out of 5 Stars
5 out of 5 Stars

I had never heard of Veterans United until I met with my realtor to tour my home for the first time. He referred me to Renee Young and he spoke very highly of her and her work. I had a great experience with VU and Renee and her team are outstanding!

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Experience first-hand why 1,083 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Renee and her team were superb proving the personal touch to our experience with caring and quick response customer service.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Renee Young and Christina were wonderful answering any questions . They were always available when I had any questions or concerns. Renee gave me the best loan that fit our need.

5 out of 5 Stars

Renee simplified a hard/stressful process.

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

The best service that I have ever received.

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