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Elizabethtown, KY Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,329 reviews
242 new reviews submitted this week!
98.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,329 unfiltered reviews

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5 out of 5 Stars
5 out of 5 Stars

They care about the clients not as clients but as people. Thank you all

5 out of 5 Stars
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5 out of 5 Stars

They took very good care of me from start to finish. Couldn't be happier.

5 out of 5 Stars

Renee Young and her associates treated us like we were old friends and their favorite clients from the moment that we met them. They are a kind, very congenial, hard working bunch and they are a credit to Veterans United.

5 out of 5 Stars

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5 out of 5 Stars
3.5 out of 5 Stars
5 out of 5 Stars

Everyone there in Elizabethtown were great. They made this the easiest closing I have ever done. This is my 5th. Extra kudos to Renee Young the branch manager. She got the whole thing going. She had me at hello. Awesome job by all.

4.5 out of 5 Stars
5 out of 5 Stars

Excellent, painless experience.

4 out of 5 Stars
4.5 out of 5 Stars

I THINK THEY DID A GREAT JOB HELPING US WITH OUR LOAN AND WE GREATLY APPRECIATE IT. ILL RECOMMEND THEM TO ANYONE M

5 out of 5 Stars
3.5 out of 5 Stars

While it may be no fault of VU, the amount of documentation required prior to closing has grown to the point where I will seriously reconsider ever purchasing another home. It seems the increased measures/requirements could be relooked in order to appropriately target higher risk borrowers. I have obtained and paid off a significant number of loans throughout the last 20+ years without ever defaulting. Nonetheless, the process has become more difficult as well as more frustrating. I apologize if my frustrations were manifested overtly and found offensive.

4.5 out of 5 Stars

Steve was great and worked with us to get everything throug but felt the under writers were crazy, wanted stuff that we had aleady given them.

5 out of 5 Stars

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Experience first-hand why 1,083 homeowners give us a perfect score!

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5 out of 5 Stars
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4.5 out of 5 Stars
5 out of 5 Stars

Quick, easy and Renee and her team were amazing!

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