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Fort Knox, Kentucky Reviews

Unedited and unfiltered reviews from Veterans and military families

1,300

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

this experience was great. Our loan was fast and pain free. We were first time buyers and our loan agent gave us great advice for first time buyers. She was warm and very friendly.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I have recommended Veterns united to my cousin Rachel and Nick Stinnett.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Always there when you need someone

5 out of 5 Stars
Would Recommend

Staff members pleasant and knowledgeable, great to work with.

4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Amazing to work with, dedicated and hardworking group. Honest and want to satisfy the customer 5 stars!

5 out of 5 Stars
Would Recommend

Good deal with very professional yet friendly service.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Thoughtful and thorough. The loan processed very quickly and to our satisfaction.

4.5 out of 5 Stars
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3.5 out of 5 Stars
Would Recommend

As first time home owners it would have been more helpful for the team to explain how the process works. When they need information they should explain, why, how they need the info and when. It seems some team members were unorganized, a simple checklist may have helped. I am aware that most things are different depending on the people and their situations. I did not like the how we were first approved for one loan and then another, we were already attached to the home and in the process and so we drained our savings.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very proactive and friendly

4 out of 5 Stars
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5 out of 5 Stars
Would Recommend

In today's market of home buying the process can be stringent and overwhelming. As a woman of color you often read of the horror stories of the home buying process for people of color. With Steve McMichael, from the day i initially spoke with him and met with him I truly believe he first off clearly understood what my objectives where around affordability, he found the best program to fit my financing needs and he cared. I never for a moment with Steve thought i was being misled, duped or being preyed upon- I thoroughly trusted my lender.

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4.5 out of 5 Stars
Would Recommend
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4.5 out of 5 Stars
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Every question had a prompt answer! Steve was wonderful to work with.

5 out of 5 Stars
Would Recommend

This has been a very quick and painless process!

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See all 1,300 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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