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Fort Knox, Kentucky Reviews

Unedited and unfiltered reviews from Veterans and military families

1,280

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 1,280 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is the 2nd time in a year that we worked with VU. The first experience was not so hot and our case was closed. Personally, I believe that the loan specialist did not want to put the time or effort into our unique income situation. Which, in the long run, was a blessing.After a 6 month waiting period, we contacted our local VU office and they immediately went into action and we had our pre-approval within several days! Over the next 2 months, our loan was handled efficiently and with topnotch expertise! We are beyond pleased with every detail in our experience with the Elizabethtown VU office!

5 out of 5 Stars
Would Recommend

This is my 2nd time working with Renee and Christina it’s was a great experience. They are both super people!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Renee and Christina were both very helpful and made this process run very smoothly.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

We were surprised how fast the process was. Renee and Christina were great to work with!

4.5 out of 5 Stars
Would Recommend

Our loan representative (Steve McMichael) was absolutely wonderful. He and his coworker (Kala) made the process extremely easy and fast.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process was straight forward and smooth sailing! They also sent a personalized mat with the last name on which I am surprised at. It's small gifts like that that show true character and customer service!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

Easy to talk to and quick to get back with you when paperwork is needed. There is a drive to get the job completed with Veterans United Home Loans.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process was very streamlined

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Steve went above and beyond to help us with our loan. Always kept us in the know about what was going on, and was so kind to my family. I would definitely recommend anyone to go with Veterans United. Great family atmosphere

5 out of 5 Stars
Would Recommend

our lending agents were wonderful and even sent us gifts when the closing was done

4 out of 5 Stars
Would Recommend

From the beginning with the lighthouse program to signing the loan not but top notch service

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

So grateful for the Beautiful New Home Welcome mat with our name inscribed on it. So thoughtful and unique!

More Reviews

See all 1,280 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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