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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,115 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,115 unfiltered reviews

Starting on Page 22 of 14,838. Return to Page 1

5 out of 5 Stars

Dustin and his team were probably 10x better than I could have expected. Walter and Josh were also great!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Overall, I’d give Veterans United a 10 out of 10. From start to finish, everything was straightforward, organized, and way less stressful than I expected as a first-time buyer. Everyone I worked with actually took the time to explain things and keep me in the loop, which made the process feel solid and trustworthy.And yes, I’d definitely recommend Veterans United to friends and family. They made the whole experience easier than I thought it would be.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Ryan was very communicative and friendly. He made the entire process very personable and easy. Ryan was a joy to work with and would recommend him to anyone.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Josh did a fantastic job!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Photo submission from Colin M.

Great experience from start to finish. My first time buying a house. My team made it a seamless process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Veterans United (Andrew Struttman) did an excellent job. Why ? Easy to communicate. The highlights , he had a non-VA approved property turned to a VA approved property.My little research states it's a long process . It would even take months. But guess what. That process was completed in less than a monthThank you Andrew and to the rest of the team who made this happen to us , a homeowner again.From start to finish it only took 45 days to close. Again I thanks Veterans United and the Team.FROM THE BOTTOM OF MY HEART !

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars

Kim, Brendan, and her team did everything possible to make my home buying experience perfect. Highly recommended.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

Never fail to amaze me, so glad I chose Veterans United!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

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5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Veterans united made it unbelievably easy to purchase a house

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

4 out of 5 Stars

Working with Mrs. McCain was a very good experience for us, it was our second experience with her and her team was very professional. We will do it again in a heartbeat. KUDOS for you all

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Photo submission from Bradley C.

Great team. Got to closing in record time. Their interactive emails let me know in real time the documents I needed for fast application approval and pre-closure. Brandon has a top-notch team!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

From start to finish, Dustin and his team were Top Notch, very professional, organized and supportive through out my home search and purchasing. Communicated very well through out the whole process, walked me through when I had questions and concerns about the loan process. I would recommend Dustin and his team to anyone who is the market for buying, selling, refinancing or whatever to getting a loan to reach out to Dustin and the Veterans of United to help you with a effortless process.Thanks Dustin/Team
Byrd Johnsons

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Already started doing it

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

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Experience first-hand why 353,497 homeowners give us a perfect score!

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5 out of 5 Stars

I totally appreciate the team effort that supported my process of home ownership

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Thank you to Jimmy, Matt, Phoebe, and the rest of the team. The realtor and my fiance were very impatient through the process but they were able to make it happen quickly. I appreciate your time, professionalism, and open-transparent conversations through the entire process.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

THE BEST WORKING, TO GET YOU WHERE NEED TO BE,
HELPFUL MAKING SURE EVERYTHING IS CORRECT!
ON TIME IF YOU NEED HELP! ALWAYS RESPONDED BACK TO YOU WITH EMAIL OR RETURNED CALLS.
GREAT TEAM WORKING TO GET YOU APPROVED. THANKS CASEY SCHAEDEL FOR
ALL YOUR DID FOR ME! GOOD PEOPLE TO WORK WITH. THANK VETERANS UNITED
HOME LOAN FOR CASEY AND HIS TEAM THEY ARE THE BEST. HIGHLY RECOMMEND

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Photo submission from Nathan T.

Veteran United, thank you for the very nice blanket with the personalized touch really love it.
Thank you also for making my family feel valued and appreciated and that you loved working to get us in our new home.
Veteran United is a 10/10 and I recommend it.
The Teasley's Family

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

4.5 out of 5 Stars

Initially I was going to give VU a ten out of ten but, one time when I called Rynda and left a message, she did not return my call that day or the next day. It wasn't until the next day that I called again and still wasn't able to get ahold of anyone so, I was transferred to the supervisor Brad who was very helpful. I was told everyone was in a meeting, which is understandable but, prior to retiring, when I worked and I walked into my office in the morning and saw that I had a missed a call the previous day, I would immediately call that person back.
The thing that really didn't sit well with me is when Rynda sent me a text about the review stating, "we expect a 10 out of 10". Pressuring someone for a 10 out of 10 even slightly or passively is "unprofessional" in my opinion. Soliciting a review should be enough without the pressure of receiving a perfect score. She probably didn't mean anything negative or offense when requesting a perfect score but, that maybe an inherent problem with communicating via text instead of verbally.
Nevertheless, my experience with VU was excellent, just not perfect.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

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