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Elizabethtown, KY Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,329 reviews
818 new reviews submitted this week!
98.9%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars

Marty Gaddie is an amazing loan officer!

5 out of 5 Stars
5 out of 5 Stars

Veterans United was wonderful to work with. They made the process so easy.

5 out of 5 Stars

I appreciate Marty from beginning to the end. Also, I must give kudos to Christine who helped with making my loan process easy. Thank you both very much for making our dreams come true!!!!

5 out of 5 Stars
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5 out of 5 Stars

Veterans United went above and beyond what any other loan place was offering. They ensured everything was smooth, and I closed two weeks ahead of time.

5 out of 5 Stars
5 out of 5 Stars

Ask for Renee. She is extremely professional and kind natured.

5 out of 5 Stars
5 out of 5 Stars

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5 out of 5 Stars
5 out of 5 Stars

This mortgage company really operates from a team approach. Makes you feel like your the most important customer and the number one priority

5 out of 5 Stars
5 out of 5 Stars

I had some things affecting my credit scores that I wasn’t aware of and Steve helped me with the lighthouse program. In the lighthouse program I worked with Kinsey Finklang, she was very helpful and together we were able to monitor my credit and improve my score almost 100 points in 6 months before ultimately being approved for our home loan. I can’t say enough about everyone that helped us.

5 out of 5 Stars
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5 out of 5 Stars

Renee Young of the Elizabethtown, KY Office gets 10 stars on the 5 star scale from us. Her professionalism and knowledge are second to none allowing for nothing but a pleasant, uncomplicated home buying/refinancing experience. Her staff is utterly top notch, especially Ms. Christina Douglas who marshalled much of the detailed process with an incredibly friendly demeanor and a keen eye for detail that made our experience absolutely first rate!Kudos to Renee and Christina!! I recommend them to anyone looking to buy or refinance their home! You will be extremely pleased and never feel pressured!F. R. Gifford- Highly satisfied customer in Elizabethtown, KY.

5 out of 5 Stars
5 out of 5 Stars

If you are in the market to purchase a home, no matter where you might be, let Veterans United be your first choice. They were there with me through every step of the way. I can say, now as a homeowner, I am very glad that I chose Veterans United as my lender for my home buying process.

5 out of 5 Stars

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Experience first-hand why 1,083 homeowners give us a perfect score!

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4.5 out of 5 Stars
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5 out of 5 Stars

Smooth process and excellent customer service from start to finish.

5 out of 5 Stars

Everyone at Veterans United was very professional and made my first time home owner loan process quick and simple. Less than 3 weeks start to close.

5 out of 5 Stars
5 out of 5 Stars

The ladies that helped out our loan officer made sure that we had everything we needed and worked very quickly to close on our home

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