Great experience
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
The team made the entire process incredibly simple and quick! I had gotten preapproval and the team helped me get a relator. The concierge team kept everything going and stayed in touch to answer and questions that I had!
Amy and her team were top notch! From beginning to end communication was clear and concise, there was never any "gray areas". They helped to streamline the process, there's not enough O's in smooth to describe how smooth everything went. If I could give Amy and her team an 11/10 I would!
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I called the phone number online to find out if I could get pre-qualified for a VA loan. I was encouraged and felt valued. I was treated with great respect and was pre-qualified the same day. Everyone that I spoke with was very professional, patient, and friendly. Chris and Felicia walked me through every step with kindness and professionalism! I truly appreciate them, and may not have gone through with the purchase since it was my first home and I was skeptical because of the economic climate and my age. I am so happy with my new home and I am confident that I made the right choice.
My team at VU were extremely helpful from start finish. From helping me repair my credit for approval, all the way to closing and getting utilities connected. I could not have asked for a better team.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Everyone from day 1 was very respectful and made there's elves reachable..JON A.was my pount man passed the ball to Beau .And from there to close thank.u all
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Very well coordinated, efficient.
Great experience. Michael was extremely helpful and I highly recommend him.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Loved the team that worked with me. They answered every question I ever had and explained it to me so I could understand it. I will recommend veterans to any of my friends looking for a new home in the service.
The whole team was amazing to work with. Everyone was knowledgeable and respected.
