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Elizabethtown, KY Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,329 reviews
334 new reviews submitted this week!
98.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,329 unfiltered reviews

Starting on Page 15 of 45. Return to Page 1

5 out of 5 Stars
5 out of 5 Stars

Super easy, fast and efficient service. Marty and his team were awesome every step of the way!

5 out of 5 Stars
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5 out of 5 Stars

I will never use anyone else! 2nd mortgage with Veterans United and I couldn’t be happier with them. They put Navy Federal Credit Union and USAA to shame! The entire process was almost effortless.

5 out of 5 Stars
5 out of 5 Stars

To all my Veterans out their looking for a home loan this is the reason why I highly recommend Veterans United Home Loans. They are simple the best and understand the complete VA process. Especially if you’re a first time or 3rd time home buyer they will navigate you through the process. I can’t express how much veterans United home loans made this process stress-free and simple.Their streamlining process is efficient and time saving. They went above and beyond helping me to get qualified. I worked with 5 different team members and everyone was professional and courteous. They all went above and beyond for me. Ashley makes you feel comfortable and confident in her abilities as a personal loan specialist. She was always prompt at returning my calls. She has a special ability to make you feel like family while being 100% professional...exceptional people skills.

5 out of 5 Stars
5 out of 5 Stars
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5 out of 5 Stars

I have bought and sold and refinanced numerous times and The Enterprise VU Team has been absolutely the best. Not only extremely competent , but also very kind and generous with their knowledge and time. They've done several closings for me and I feel as if they are not just my loan specialists, but also my good friends!

1 out of 5 Stars

Do what you say you're gonna do!

Response from Veterans United

Michael, We wanted to reach out to you on your loan process. We understand that the process of buying a home can be discouraging at times. For that reason, we are always looking to support your customer experience with excellent care. Our Client Advocate team is always eager to listen and take action whenever possible. Thank you for choosing Veterans United.

5 out of 5 Stars

I went from living on the streets for two years to owning a house I never thought I could have...Veterans United was my God send. Please give these people a call, let them serve you like you served them. God bless you brothers and sisters!!!!

5 out of 5 Stars

Ashley in Elizabethtown made the whole process as easy as uploading a few documents and signing a few forms. Done. Great advice and assistance with debt to income and getting VA eligibility completed. 5 out of 5 stars.

5 out of 5 Stars

Renee was very helpful and the process easy for us. She was responsive to any questions we had.

5 out of 5 Stars

Great service! Appreciate how easy they made everything.

5 out of 5 Stars
5 out of 5 Stars

Veterans United was easy to work with and gave me personal service that the big companies can’t provide. I highly recommend Veterans United!

5 out of 5 Stars

Very satisfied with the overall assistance in the home purchasing process provided by Mr. Gaddie and others from Veteran's United involved.

5 out of 5 Stars
5 out of 5 Stars

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5 out of 5 Stars

Veteran’s United made the process very simple & pain free. We’ve previously been through this with other companies, but they can’t hold a candle to how Veteran’s United handled the process & communicated with us. Marty & his team were amazing!

5 out of 5 Stars
5 out of 5 Stars

Renee’s team is amazingly quick and effective! The whole office is friendly and goes out of their way to make sure the home buying experience is positive.

5 out of 5 Stars
4.5 out of 5 Stars

Gave me a great deal while treating me with respect.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

The team at Veterans United assisted me through the entire process with quick responses to my frequent questions. Their site is very user friendly and provided user friendly tools to prepare my documents. The VU team is caring and friendly.

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