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Fort Knox, Kentucky Reviews

Unedited and unfiltered reviews from Veterans and military families

1,280

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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1

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5 out of 5 Stars
Would Recommend

Having used them for both our initial home purchase and a refinance 5 years later, we highly recommend Veterans United. Our loan specialist, Ashley Brown, represented the company well, treating us professionally and maintaining transparency throughout the process. We could not be happier with the service provided!

5 out of 5 Stars
Would Recommend

I recommend this company and Marty and his team to everyone !!

5 out of 5 Stars
Would Recommend

Like I said in the comments above, Ashley and her team in Elizabethtown are absolutely brilliant, amazing, fantastic. I honestly can’t praise them enough..

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Process was very smooth but sometimes tedious. I know it probably was because of the current coronavirus pandemic.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United Homes Loans assisted my family in every way they could to make our home buying experience as easy as possible, answered all our questions in a timely manner, and ensured we had up to date information throughout our journey. We have used them before and will continue to use them in the future,.

5 out of 5 Stars
Would Recommend

Very professional, fast, and courteous. Even with all the Coronavirus hassle, we still had a smooth sailing process and closing.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Super easy, fast and efficient service. Marty and his team were awesome every step of the way!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I will never use anyone else! 2nd mortgage with Veterans United and I couldn’t be happier with them. They put Navy Federal Credit Union and USAA to shame! The entire process was almost effortless.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

To all my Veterans out their looking for a home loan this is the reason why I highly recommend Veterans United Home Loans. They are simple the best and understand the complete VA process. Especially if you’re a first time or 3rd time home buyer they will navigate you through the process. I can’t express how much veterans United home loans made this process stress-free and simple.Their streamlining process is efficient and time saving. They went above and beyond helping me to get qualified. I worked with 5 different team members and everyone was professional and courteous. They all went above and beyond for me. Ashley makes you feel comfortable and confident in her abilities as a personal loan specialist. She was always prompt at returning my calls. She has a special ability to make you feel like family while being 100% professional...exceptional people skills.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I have bought and sold and refinanced numerous times and The Enterprise VU Team has been absolutely the best. Not only extremely competent , but also very kind and generous with their knowledge and time. They've done several closings for me and I feel as if they are not just my loan specialists, but also my good friends!

1 out of 5 Stars

Do what you say you're gonna do!

Response from Veterans United

Michael, We wanted to reach out to you on your loan process. We understand that the process of buying a home can be discouraging at times. For that reason, we are always looking to support your customer experience with excellent care. Our Client Advocate team is always eager to listen and take action whenever possible. Thank you for choosing Veterans United.

5 out of 5 Stars
Would Recommend

I went from living on the streets for two years to owning a house I never thought I could have...Veterans United was my God send. Please give these people a call, let them serve you like you served them. God bless you brothers and sisters!!!!

5 out of 5 Stars
Would Recommend

Ashley in Elizabethtown made the whole process as easy as uploading a few documents and signing a few forms. Done. Great advice and assistance with debt to income and getting VA eligibility completed. 5 out of 5 stars.

5 out of 5 Stars
Would Recommend

Renee was very helpful and the process easy for us. She was responsive to any questions we had.

5 out of 5 Stars
Would Recommend

Great service! Appreciate how easy they made everything.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United was easy to work with and gave me personal service that the big companies can’t provide. I highly recommend Veterans United!

5 out of 5 Stars
Would Recommend

Very satisfied with the overall assistance in the home purchasing process provided by Mr. Gaddie and others from Veteran's United involved.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veteran’s United made the process very simple & pain free. We’ve previously been through this with other companies, but they can’t hold a candle to how Veteran’s United handled the process & communicated with us. Marty & his team were amazing!

More Reviews

See all 1,280 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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