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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
19,682 reviews
806 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 19,682 reviews from Tennessee

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5 out of 5 Stars

The team at Veterans United was outstanding. They were with us throughout the process, guiding us and making it a very smooth process. Go with Veterans United you won't regret it. Thank you

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

My entire team of professionals went above and beyond to help us get in our new home. I've never had people can so much. I'll be recommending them and often. Truly the most amazing group of professionals and so beyond happy 😊. Bill Muzac is beyond awesome.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Exceptional work, very impressed

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

4.5 out of 5 Stars

Karol & Amanda were very helpful and made the refinance process a lot easier and less stressful.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

very easy to work with, not even all that much paperwork

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

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5 out of 5 Stars

Veterans united was great! Amanda and her team are the best! They made our home buying process seamless and made us feel like family.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Casey Martin and his team are second to none! They were extremely communicative, transparent about numbers, and patient with us during our home search. I am a returning customer for Casey and will be for my next purchase as well! I recommend him to Veteran i know searching for a home!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

3 out of 5 Stars
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars

As a First-time Home Buyer, Jeremy and his team did an awesome job, and they answered all the questions that we had. Veterans United website is full of useful information too, and the application to closing process is really streamlined.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Karol and Amanda G out of Clarksville, TN are absolutely the best. If you find someone better give me a call, I’ll wait…….From the very beginning they were great with communication and expectations. Everything happened as soon as the documentation was provided by me. Both are very helpful for this process no matter how complicated it gets (and I know because mine got super complicated). As said above you will NOT find a better pair from your home loan than these two!!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Daniel and his team made this whole process very easy.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

4.5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

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Experience first-hand why 362,924 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

This was the smoothest process I have ever been through. I thought it would be very complicated to buy a house but the team was great and all went well. We closed in a month once we found the house. Fast, professional, and very helpful!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Dava Turk and her team delivered outstanding service and performance! They ensured a smooth process was accomplished and kept any anxiety to a minimum. We appreciate such phenomenal customer service!

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

4 out of 5 Stars

Very tedious but I was new to the process and wasn’t sure how everything flowed, the agents I had were amazing shout out to Lisa Durand for explaining the process

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Rebecca Fowler made the experience absolutely amazing. She reached out to me at the very beginning and made sure I was comfortable from the start. She was respectful and seemed to truly honestly care about my well being. She was always available, prompt and I could feel her smile through the phone conversations and text. From beginning to end , never wavered. I will remember her as much as buying my property.

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

0.5 out of 5 Stars

I used VU on three separate buys. The first experience was flawless. Ryan Cannon is incredible. He made me want to use VU a second time. That was literally the worst experience I've ever had anywhere. The woman who headed everything up was a (insert explative here)! I thought that this experience was a fluke, so against my better judgement, I used VU a third time. I can't say that the people on the customer facing side was terrible. HOWEVER, VU had in their possession ALL paperwork regarding the home I was buying for almost a month. One week before closing, they throw a water test/inspection on the well water. One week, when they had ALL the info on the house. Thus, delaying signing by over a week. The expertise on your underwriters team is lacking and unprofessional. This never should've happened.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

4 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Karol was amazing during the whole process. She was very organized and kept me on track. Very informative about the whole process.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

My team at Veterans United were phenomenal. I primarily worked with Nicole and Daniel from my home buying team but communicated with all members. I was always kept informed to the process and all my questions were answered thoroughly. They made my home buying experience fast, simple and personalized.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

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