Knowledgeable, informative and friendly individuals. Explained the required documentation that would be required at the beginning of the process and the "to-do" listings kept the process of documentation going continuously without waiting until the last minute to ask us for required documentation. I would definitely recommend Veterans United for a VA Home Loan, without reservation.
Josh and his team are absolutely wonderful.
Professional, fast, excellent customer service, website is easy to navigate.
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
I’m a disabled veteran with minimal income who was stressed finding a home within my budget but Veteran’s United made the process simple and easier. Their team works like a fine engine with everything working correctly and on the same page. I would recommend Veterans United to anyone. I’m grateful for the experience and I absolutely love my new home.
Great experience and a smooth, quick closing. They exceeded my expectations!
Would of liked to have more fluent communication about my options with my lending.
Response from Veterans United
Hi Carlos,
Thanks for the feedback. I’m sorry if communication around your lending options didn’t feel as clear or smooth as it should have. I understand how important that is, and I’d like the chance to learn more about your experience.
If you’re open to it, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
Super friendly, motivated me to buy a home didn’t even know I could do it.
I was recommended to go here by a friend and it’s been the easiest process. I was constantly in contact with someone and they were always checking to see how I was doing and to give an update.
This is me in front of Grace's Haven, my new dream home!
I was nervous about the entire process before I started. Veterans United and their team and the whole process very simple and helped me every step of the way. They were always quick to answer questions and made the home buying process a breeze.
I dealt with veterans United for the first time The whole process was quick easy My team that work with me to get all the documents together they were adequate very clear understanding and I think most of all they paid attention to detail and the response time to my questions were very quick thank you for all the help.
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If it wasn’t the probate, we had to go through the closing would’ve been a lot faster
I love my house and I am soo thankful for veterans United especially Kelsey who was a huge help and made it soo easy for me!!
The entire loan process went smoothly. It was helpful that I am relatively computer literate.
My wife and I were so impressed with how the whole process went. Being first time buyers, you made it so easy to follow and understand.
Everything was easy to do they send you these things that needs to be signed or accomplished to move on to the next step very informative very helpful and very courteous thank you guys for all you do.
