Every member of my team was very delightful to work with. Thanks to all involved.
Casey was beyond awesome, there’s not enough I can say about how helpful he was for me and my wife, he made the process smooth, I just want to thank Casey again from me and my wife.
Working with Veterans United was an outstanding experience from start to finish. The entire team made what can often be a stressful and complicated process feel straightforward and manageable. As a veteran, it meant a lot to work with a company that truly understands the VA loan process and the unique needs of those who have served.Communication was excellent throughout the entire process. Any questions I had were answered quickly, and they made sure I always knew what the next step was. Their professionalism, attention to detail, and dedication to helping veterans succeed in homeownership really stood out.I would absolutely recommend Veterans United to any veteran or service member looking to purchase a home. They genuinely care about the people they serve and go above and beyond to make the experience smooth and successful.
Everything went exceptionally smooth and they were very helpful!
My team went was amazing I would 100% recommend.
My loan officer, Allie is A+ all the way from initial loan processing to helping with a closing notary issue with the Title Company. I can't thank your team enough and would be happy to recommend Veterans United Home Loans to others. Thank you so much.
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As a first time buyer, I wish more was explained. Like when the estimated loan contract was consistently changing, no one let me know why.
We had a great experience.
Called at 8:30, had approved at 11:30 for 150000. Closed on 12 March no problem.
Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. Thank you Veterans United.
Incredibly responsive. On the ball. Checklists and “to do” tasks are very clear and oh so helpful. User portal is the way to go. Most user friendly interface I’ve seen.
Fabulous team. Supportive, informed, generous with their time, respectful of me.
You should never refer this real estate agent Kyah to me!!!
Response from Veterans United
Hi John,
I am sorry to hear that you were unhappy with the agent referral. Our goal when connecting borrowers with a real estate professional is to help create a smoother, more supported homebuying experience. It is disappointing to hear that this was not the case for you.
I would appreciate the opportunity to better understand what happened and review your concerns. Feedback about referral partners is taken seriously, and your perspective matters.
If you are open to speaking further, please contact me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and we typically respond the next business day to messages received after hours.
Sincerely,
Claire S., Client Relations Manager
I’ve used Veterans United a few times over many years and it has always been very smooth. Now they practically move you too!
Our team was amazing and so helpful we would recommend them to anyone we have told everyone about our team we love them
The team could have waited things out but for my sake they dmfound a way to close faster. Amazing work.
The V. U. team are exceptional they have gone above and beyond. They have worked on this for us tirelessly and finished on time.
Billy was extremely helpful and even touched base after closing to make sure we had no questions.
