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Elizabethtown, KY Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,329 reviews
644 new reviews submitted this week!
98.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,329 unfiltered reviews

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4.5 out of 5 Stars

Marty & his team made the loan process for buying our new home a smooth process that was easy to understand. It can be an overwhelming process so having someone who can quickly respond to questions is invaluable. Being able to do everything over our mobile device was extremely convenient. A lot of times not doing things face-to-face takes away from the ‘old-fashioned’ feel of doing business with other locals. However, we did not feel this way working with VU due to the personable team who was always available to answer any questions we had! In a world where customer service is extremely lacking, this team was top notch in that category.

5 out of 5 Stars

I cannot say thank you enough to Veterans United, Marty and his team. Being a disabled Combat Veteran my wife takes care of me and through this process she was overwhelmingly thankful to have the full support our family needed to get our new home. Thank you and Semper Fi

5 out of 5 Stars
5 out of 5 Stars

United veterans was a blessing to work with and helped us every step of the way, knowledable, kind, informative and succeeded our expectations. Our first lender was a nightmare and then our realtor recommended United Veterans and they made the process what it should have been from the beginning, we are now loyal customers to United Veterans and we will not go anywhere else, if you are needing a home loan then you've come to the right place.

5 out of 5 Stars
5 out of 5 Stars

Everyone was wonderful and helpful answering any questions I had. Special shout out to Kala as well. She was so patient and willing to do what she could to help me.

5 out of 5 Stars

Give Marty a bigger bonus! He’s so helpful and knows so much about the business.

5 out of 5 Stars

Kala Booth is the best person to work with when purchasing a home. My local Veterans United office makes purchasing a home so stress free and seamless.

5 out of 5 Stars
5 out of 5 Stars

I would recommend Veterans United to any Veteran. They took the weight off my shoulders and made this process a walk in the park! Thank so much for all your help!

5 out of 5 Stars

From credit building to closing, everyone at veterans united was super informative and great at communicating every step of the way. Definitely recommend!

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5 out of 5 Stars

Marty and his team are phenomenal at what they do. They were flexible and went above and beyond to do every thing in their power to help us get the mortgage closed. I'm extremely appreciative to them and highly recommend using their services.

5 out of 5 Stars

Overall a pleasant experience. The job was expedited with professionalism and understanding. We appreciate the hard work in such a short time.

5 out of 5 Stars
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5 out of 5 Stars

Kala is amazing! She made everything run smoothly!

5 out of 5 Stars
5 out of 5 Stars

Marty and his team were amazing. They were fast, efficient, and made the whole process as simple as possible. Our local realtor said they have never seen a CTC come so fast.

5 out of 5 Stars
5 out of 5 Stars

Kala Booth was awesome to work with. Patient, kind and forgiving when I asked way to many questions. Thank you Kala. Was great to see you at closing.

5 out of 5 Stars

Veterans United worked with me and helped me to buy my first home and I’m more than grateful for the time and effort they put in to this to help me and my family move into a home. I would highly recommend them to anyone looking to purchase a home! Kiley Jones, our realtor was with us every step of the way so thank you to Marty, Kala and the entire Veterans United team for all your hard work for making this possible!

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Experience first-hand why 1,083 homeowners give us a perfect score!

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5 out of 5 Stars

The entire team was wonderful to work for! We were very happy with the service, responsiveness, and ease for getting everything done - especially with the family emergencies and constant traveling that occurred on our end. Thank you!if you use this review please do not use my last name, thank you!

5 out of 5 Stars

I would highly recommend and if I go through the home buying process again I will be using this team again!

5 out of 5 Stars

If I ever decide to get into rental buildings in Elizabethtown, I’m going straight to Marty Gaddie!!

5 out of 5 Stars

Veterans United is most definitely the best service offered to veterans. Great staff and not a lot of hurry up and wait. 10 outta 10 will recommend.

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