While I understand there are a lot of moving parts with buying a home, there were a lot of people to keep track of and at times it was frustrating. There were occasions where it seemed like they had too many projects to keep track of. But once everyone was in the same page things did begin to move smoothly. I would have liked some sort of list of all the up front costs. As a new homebuyer I did not know what to expect and it seemed like there were a lot of surprise costs along the way. Looking back they were all valid and needed, I just wasn’t aware from the beginning.
We are so grateful to Clint for his guidance during our initial home purchase and refinancing. He handled every detail with ease and made the entire process stress-free from start to finish. If you’re looking for someone who makes buying a home feel easy, Clint is the person to go to!" Thanx again Clint for your professionalism and expertise.
Got me into my dream home and couldnt be happier
Everyone was very helpful thank you
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
The attention to detail and the understanding of my concerns were of the standard expected of professionals.
My experience was unbelievable and phenomenal. I wish everybody who experienced buying a house could experience it the way that I did! It was easy, it was reassuring, it was inspiring, it was uplifting. Chelsea did a wonderful job and she's my friend for life. Thank you for everything!
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The team made the house buying process way easier like im just buying candy from the store.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
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Really appreciate the time and effort you put into the loan process. Liked the breakdown of the to dos And simplicity! Also the credit review was very helpful in me managing my debt and what I needed to focus on! Thank you!
Drew Tillman was fantastic!(even tho he’s a Chiefs fan) he went above and behind to get my loan done. He worked past his normal working hours to ensure my questions were answered and documents were sent it. Dawn was fantastic as well! She helped calm my nerves and anxiety through the entire process. She had no problem answering my million questions and communicated with me every step of the way. The process was just under a month and me and my family are enjoying our amazing home. I can’t thank this team enough! So glad I got paired with this team!!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Veterans United is the best. I really love the open communication . If I had a question it was answered. JB Barton! I’ll say his name again JB Barton is awesome. I worked with him when I purchased my home and I worked him again when my family and I refinanced on our home. In between that if I had a question he always answered. If the rates went down but not to what we discussed he would openly communicate that to my family and I. It is because of JB Barton why I would recommend Veterans United to my fellow comrades.
Very helpful and knowledgeable.
