Katelen Schnell was awesome!! She was very pleasant to work with…very knowledgeable, attentive, caring, considerate, thoughtful and helpful. She helped us greatly in accomplishing our goals. She was diligent in finding solutions to our needs and did not tire when we kept running into roadblocks.I highly recommend her as a loan specialist and have come away from this experience with her as my friend.Thanks Katelen and Veterans United!!
Jen and Chris Ratigan
I would’ve given it a 10 if I knew there were no representatives (fault of my own) in my area other than that, communications were the only difficulty I had through the process. The whole staff was readily available for my support however. thumbs up!
Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!
This is the second time in three years that Nick and his amazing team have helped us purchase a home. They are responsive, knowledgeable, and consistently diligent in making sure every detail is handled properly. Nick is quick to answer any questions, and if he’s not immediately available, a member of his team steps in right away to assist. Thank you once again.
After six weeks of being homeless and finally in my first house, thanks to the VA loan and these people are helping me figure all that out. I feel very blessed. 🙏
I can’t recommend this team enough! As a Veteran and a first-time homebuyer, I was looking for a process that was straightforward and supportive, and that’s exactly what I got.
Katie Smith was an absolute rockstar. She was always there to pick up the phone when my wife and I had questions, and she stayed on top of every detail, calling us personally whenever important info was needed. She made a complicated process feel easy, and we are now settled in the perfect home because of her hard work. If you're looking for a loan officer, go with Katie—she’s the best!
Working with Veterans United made my first homebuying experience smooth and stress-free. Matt was my main point of contact, and Julie supported along the way, and both of them were incredibly helpful, responsive, and patient with all of my questions. As a first-time buyer, I really appreciated how clearly everything was explained and how supported I felt throughout the entire process. Everything went great from start to finish, and I truly love my home. I would absolutely recommend Veterans United to anyone, especially other first-time homebuyers.
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Buying a house is stressful enough, the VA Home Loan team made it easy for me. They walked me through the process from home insurance to the relator.
Working with Jake and Kayli was an incredible experience. They made what could have been a very overwhelming process feel simple and stress-free by keeping us informed, answering every question, and advocating for us every step of the way. Their professionalism, attention to detail, and commitment to helping veterans truly stood out. We always felt like we were in great hands, and thanks to their hard work, everything came together smoothly for closing. We are extremely grateful and would highly recommend them to anyone looking to buy a home.
Great communication, excellent at breaking things down and making them understandable
I truly thought this was going to be one of the most difficult, lengthy processes I have experienced, especially as a first time homebuyer. To say the VU Team made everything as easy and seamless as possible is an understatement. From start to finish, the team walked me through every step, answered every question. They made the process so easy, I think we closed in less than a month! It went so fast and easy, it certainly feels like it was less than a month. I would recommend every Veteran looking to purchase a home, contact the VU Team!
James Walrod’s team at Veterans United provided exceptional service. They maintained open communication with my wife and me, ensuring we received the most up-to-date information. All our phone calls were answered promptly or returned within a reasonable timeframe. I couldn’t have asked for a more supportive team to guide us through this process. Thank you, Ashley and Tori. 🙂
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Our experience with Veterans United was nothing less than extraordinary. Our loan officer, Jason Rush, went above and beyond in making our home buying purchase fast, easy, and memorable. William was fantastic at returning calls and checking in to make sure the process maintained the highest level of professionalism and speediness. Den
Working with Ali made everything so easy! She truly is the sweetest.
This is the most comprehensive and professional way to purchase a home, even with complications. We had a contingency deal where we had to sell our old house at the same time we bought a new one, using the equity from the old house sale as a down payment. They made the process nearly effortless. Their web interface is very well put together and manages each step clearly. It's easy to keep track of what you need to do at various stages. The people I dealt with smoothed everything over nicely, working with the title company and my realtor.The title company ultimately managed the movement of funds from the sale to the purchase, but without Veterans United I am not sure we could have succeeded in this housing market where timing is everything and corporations are buying houses to rent them out with cash. It's hard to become a homeowner when flippers and corporations use the incorrect buying method, posing as live-in purchasers. Basically you are offering a loan versus the cash the investors have. With investors using shady purchasing practices, and house prices continuing to inflate, we had a steep hill to climb.But despite these challenges, having a team like Veterans United helped us find the right house, secure a good rate, and move the seal along pretty quickly.
Scott and the whole team were amazing. Anytime I had any questions or needed extra clarification they were on it. They kept me in the loop and aware of everything going on every step of the way
We will always recommend Veterans United. Eric and Brittany Miller were absolutely amazing!!
From my first inquiry to signing the final documents, Veterans United was engaged and supportive every step of the way. To top it off, we were greeted with a thoughtful home‑warming gift when we walked in for closing—a wonderful touch that really stood out.
Beyond the excellent customer service, I received the best deal available on the market at the time, with minimal fees and charges. I would confidently recommend Veterans United to my family and to anyone interested in using their VA home loan benefit.
Thank you for everything! 🙂
Great support.
Bobby Moss and his whole team -especially Lynette- were wonderful to work with. They answered all of our questions and returned all emails and phone calls quickly.
