Skip to Content

Elizabethtown, KY Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
704 reviews
832 new reviews submitted this week!
98.9%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 704 Army service member reviews

5 out of 5 Stars

Marty and his Team were a pleasure to work with. They replied promptly to my many inquiries and provided timely updates as my refinancing application progressed.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Everyone in this office is amazing! I have used them twice, and would use them again! Kala and Marty are very helpful, and will do anything and everything to help with the process!

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

Very informative and communication was excellent. They answered any question we had and advice was given when asked. Overall great experience both this time and the last time we used them as well.

5 out of 5 Stars

Marty was always fast to reply back and have answers to any question I had.

4.5 out of 5 Stars

had a great experience with Veterans United. They are incredibly responsive and on top of everything from start to finish. If you need updates, reminders, or next steps, they will absolutely stay on you — but in the nicest, most supportive way possible. 😅Their team makes sure nothing slips through the cracks, and you always know exactly what’s going on in the process. If you want a lender that communicates consistently, follows up relentlessly (in a good way), and genuinely keeps your loan moving forward, they’re it.

5 out of 5 Stars

It was super simple refinancing our home, way more than I had expected.

Ready to see for yourself?

Experience first-hand why 1,083 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

This is my 3rd time working with VU and hands down still the best company I have worked with. It is nice that they understand VA loans and I don’t have to explain things to them like I did with other companies.

5 out of 5 Stars
4.5 out of 5 Stars

Kala Booth was my loan agent. She was excellent. She was on top of everything. She was a great source for movers, insurance, etc. The checklist and to-do list were great tools.

5 out of 5 Stars

Veteran’s United did an exceptional job in processing my refinancing request. I could not ask an organization to have performed better.

5 out of 5 Stars
5 out of 5 Stars

Our application had several items that required extra consideration, however the team worked through them and we were able to purchase the home. We appreciate everything the team did to help us.

5 out of 5 Stars

Process was easy, smooth and quick. I felt prioritized and had every single question answered, no matter what it entailed. Thank you

5 out of 5 Stars

Super simple process and Amazing loan officer

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 1,083 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

My wife and I are extremely grateful for the Kentucky local branch of Veterans United! Kala, Marty, Brian and Mrs, Bea Cobbs (our realtor) are a God send....literally. They were so patient, responsive and kind to our every email, phone call and request. We had a lot of questions, and they had a lot of answers. We were informed on every update, change, dollar figure and requirements every step of the way. We couldn't have asked for a better team during this major milestone in our lives! We are eternally grateful for them!

5 out of 5 Stars

Great communication, support, and I look forward to doing business with this team in the next 12 months or so.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

I would recommend veterans united to all my veteran friends, outstanding job with financing and everything else!

5 out of 5 Stars

A 10 to Kayla who we worked with.

5 out of 5 Stars
5 out of 5 Stars
Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

Back to Top