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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,188 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,188 Army service member reviews from Hawaii

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5 out of 5 Stars

⸻I worked with Spencer Garcia at Veterans United Home Loans, and the entire process was simple and straightforward. Since Spencer is also a veteran, it was easy to relate to him on that level, which made the experience even better. His team is full of experts who are ready to help you get into your new home. Just be prepared to submit documents quickly as things move along.

headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

5 out of 5 Stars

This is the second time I have used Veteran's United for financing my home. Kennedy Kugle was my loan officer the first time and he provided exceptional services, very respectful personality and caring throughout the complete loan process. This time as well Kennedy was my loan officer and as expected his exceptional service provided but this time it was Outstanding and pure delight. Starting with the loan inception through to the closing date he set a record of 13 days total closing time. As if he didn't do enough already, while I am overseas, he miraculously stepped up much further by working with American Title to ensure that I closed with electronic signature's and via a video teleconference with a notary public for documents to me signed under oath. Kennedy Kugle is the best loan officer I have ever worked with in mortgage loans, with his contributions of exceptional care for Veterans United complements the reputation of the companies' great professional and ethical standards and should be considered for a nice bonus for his faithful services. Kennedy, Maria and I thank you immensely for our experience a second time with you.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars

It was very easy to get things set up through VU.

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars

WeiWei and the rest of the Veterans United team remained in constant contact during the entire home purchase process. I received phone calls, emails, and tasks to perform via the VU app. I never felt stressed out throughout my home purchase process and am very thankful how seamless this process was.

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars

This was my first time buying a townhouse, and I have little experience or knowledge with buying a home through Veterans United. The only knowledge I have was through the internet and hearing stories from my friends and their experiences. So I went with it and purchased a home in HI which was expensive, a long process but yet thrilling in the end. The teams that I work with were amazing and very knowledgeable, and I can't thank them enough throughout each step of the way. They made it easy for me, even though I'm in a different state. I will definitely recommend them to my friends and family.

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars

Positive overall experience

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

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5 out of 5 Stars
headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

4.5 out of 5 Stars
headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

5 out of 5 Stars

It was my first time buying a home and I felt overwhelmed before I was introduced to Ryan whom took a lot of the work and stress off of me and my wife.

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars

I had an excellent experience throughout my home loan process. The team was professional, knowledgeable, and always kept me informed every step of the way. They made what could have been a stressful experience feel smooth and straightforward. I truly appreciated their clear communication and commitment to getting everything done on time.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars

Thnx for the all help and glad I listened and let you guys do ur thing thnx

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars

Kaimiloa was very helpful along the way. He was clear about any issues or questions I asked him.

headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars

Everything went smoothly with Veterans United. The whole team is amazing!

headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

Ready to see for yourself?

Experience first-hand why 353,935 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars

Hands down, best service and relationship to assist a homebuyer. Receiving my loan approval was transparent and timely. Their app and communications were simple and streamlined.

headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

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