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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,767 reviews
809 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,767 Air Force service member reviews from Florida

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5 out of 5 Stars

KateYou and your team did great for our 2nd home with you! I'd love to talk about a potential IRRL at my new home at 9533 Monte Carlo Circle.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars

Leanne was still very helpful

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

The whole team at Veterans United was amazing. Celena gave us all our options and so we could choose the best one for us. Communication was excellent and ensured a smooth and timely process with no delays. We would definitely use their services again recommend their services to other veterans

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4.5 out of 5 Stars

Nicole Barber and her team are very professional, friendly and proactive. In all my interactions with the team, I was treated well and got the answers I needed.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Brock and the whole veterans United team was a pleasure to work with

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars

Refinancing a home can be stressful and uncertain, but my experience with Veterans United was the complete opposite, and that’s entirely because of Yoel Stefanos and Christie Thomason.From the very beginning, they treated me like more than just another file or number in the system. They treated me like family. Yoel and Christie took the time to walk me through every step of the refinance process, making sure I understood what was happening and why. No question was ever too small, and they were always there with clear answers, encouragement, and guidance.What really stood out to me was their communication. I was never left wondering what was going on. They kept me informed throughout, checked in regularly, and ensured everything moved smoothly. That level of care and professionalism made what could have been a stressful process feel easy and reassuring.Because of their dedication and hard work, I was able to refinance my mortgage and secure a better rate, but what I gained from the experience was even more valuable: the confidence of knowing I had a team truly looking out for my best interests.Yoel and Christie are the kind of people who remind you that great service still exists. They go above and beyond, they care about the people they help, and they take real pride in what they do. I’m incredibly grateful for their help and proud to recommend them to anyone considering a refinance or home loan.Veterans United is fortunate to have people like Yoel and Christie representing them.

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

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5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Garet and Chad and the entire team at Veterans United were truly outstanding. I contacted Garet with 3 weeks to close and they were ready to close in 2 weeks…amazing! The website is so easy to navigate and handy to see the entire process and keep track of all the documents. I will definitely be coming back and referring my friends and family to Garet and the entire Veterans United Company. Great experience!

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

Daniel and Haley were absolutely amazing. A 5 star review would not be enough! They made buying our first home so easy. We could never say thank you enough!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Photo submission from Robert J.

Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

I didn’t know anything about buying a house and they made it super simple and easy to understand.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Jake was awesome

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

These guys are AWESOME. Very professional. They made this process truly enjoyable.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Whenever we have any concerns we Aaron always gives us 100 percent confidence that we are at the right rate at the right time and if it isn't it will be fixed and taken care of flawlessly. A million times thank you for looking out for us we are ever so grateful.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

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Experience first-hand why 362,917 homeowners give us a perfect score!

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5 out of 5 Stars

Kept me informed on the journey.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Outstanding service from this whole team at Veterans United, couldn't thank them enough for how smooth it went.

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

5 out of 5 Stars

The professionalism, kindness and guidance through the entire process was streamlined and easy to get through from beginning to end. I would recommend the services of this company for anyone who wants the extra attention and care of both lender and concierge services as well as using their recommended real estate agents.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Photo submission from Grace E.

This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

The whole team was amazing from the start! As soon as I did a short inquiry, VU reached out and started rolling the process. It really was a painless and seamless experience!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Kenny and team handled my loan process with care. I was able to get all of my questions answered. He made sure I had a great understanding of the loan and process before moving on to my next question. No matter what time I called Kenny was able to speak with me or call me back.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

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