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Fort Knox, Kentucky Reviews

Unedited and unfiltered reviews from Veterans and military families

764

Total Customer Reviews

98.7%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
674
4
75
3
13
2
1
1
1

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5 out of 5 Stars
Would Recommend

Working with Veterans United and their commitment to get the process of buying a home was one of the best experience I had in buying anything they made it easy , great atmosphere and always there when you need them .

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

The ladies that helped out our loan officer made sure that we had everything we needed and worked very quickly to close on our home

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

I have already recommended Steve McMichael and Veterans United to my friends and family and will continue to do so.

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

From the time we started our loan application with Veterans United Home until the end of our closing everything was handled exceptionally. Very pleased with everyone. When I called & talked to Christina she went above & beyond to answer any questions we had to ask. Very nice & friendly.

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

4 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

2.5 out of 5 Stars
Would Recommend

Needs improvement on customer relations as to followup and a step-by-step procedure for customers.

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

This is the 2nd time in a year that we worked with VU. The first experience was not so hot and our case was closed. Personally, I believe that the loan specialist did not want to put the time or effort into our unique income situation. Which, in the long run, was a blessing.After a 6 month waiting period, we contacted our local VU office and they immediately went into action and we had our pre-approval within several days! Over the next 2 months, our loan was handled efficiently and with topnotch expertise! We are beyond pleased with every detail in our experience with the Elizabethtown VU office!

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

All of the staff were very friendly and Helpful,

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Great experience

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Everybody was so helpful and friendly.

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Excellent, painless experience.

Loan Officer: Steve McMichael

NMLS# 616056

4.5 out of 5 Stars
Would Recommend

I THINK THEY DID A GREAT JOB HELPING US WITH OUR LOAN AND WE GREATLY APPRECIATE IT. ILL RECOMMEND THEM TO ANYONE M

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Quick, easy and Renee and her team were amazing!

Branch Manager: Renee Young

NMLS# 546173

4.5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

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5001 N. Dixie Hwy., Ste. 101, Elizabethtown, KY 42701
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.