This was the perfect home buying experience. They helped us in the midst of a family emergency with a child in the hospital and kept things supportive, easy, and understandable.
The way to go for a home loan.
They work with you in every part of the process to get you qualified for your loan wonderful people to deal with
Working with Veterans United and their commitment to get the process of buying a home was one of the best experience I had in buying anything they made it easy , great atmosphere and always there when you need them .
The ladies that helped out our loan officer made sure that we had everything we needed and worked very quickly to close on our home
I have already recommended Steve McMichael and Veterans United to my friends and family and will continue to do so.
From the time we started our loan application with Veterans United Home until the end of our closing everything was handled exceptionally. Very pleased with everyone. When I called & talked to Christina she went above & beyond to answer any questions we had to ask. Very nice & friendly.
Needs improvement on customer relations as to followup and a step-by-step procedure for customers.
This is the 2nd time in a year that we worked with VU. The first experience was not so hot and our case was closed. Personally, I believe that the loan specialist did not want to put the time or effort into our unique income situation. Which, in the long run, was a blessing.After a 6 month waiting period, we contacted our local VU office and they immediately went into action and we had our pre-approval within several days! Over the next 2 months, our loan was handled efficiently and with topnotch expertise! We are beyond pleased with every detail in our experience with the Elizabethtown VU office!
All of the staff were very friendly and Helpful,
Everybody was so helpful and friendly.