Couldn’t have asked for a better group to work with. They all made this process and experience so smooth and easy answered every question I had and response time was so fast! Very thankful to have gotten an opportunity to work with them all! Will recommend and will definitely use them again in the future!!!
Marty and his team at Veterans United truly set the bar high for their competition! They kept us informed and quickly responded at every step of the buying process. The team was always professional and explained things in a way that my wife and I understood them the first time! One Saturday, my wife and I were having a conversation and a question came up between us. I told her I would send the question to Marty and we should hear back on Monday. About 15 minutes later, my phone dinged and Marty had responded! I thanked him for responding and told him it could have waited until Monday. Marty told me he knew the answer and didn’t want us to have to wait! Through the whole buying process, they never made us feel like just a customer; we were part of their team! We will definitely be using Veterans United for next property purchase!
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Utilizing Veterans United for our refinance and then the purchase of a new home took an incredible amount of stress off my shoulders. The website to submit documents and communicate makes it so easy to know what you need to. Not to mention they are well versed in VA home loans. The concierge service was amazing as well to help find home insurance quotes and other services like moving services. They made purchasing a home so easy. I wish they were in charge of moving us too! I highly recommend Veterans United!!
My realtor Cassie Holley recommended Veterans United because I could see them and talk to them and not have to wait on hold or have a few days delay in hearing back. She was wise to introduce me and the benefits of knowing and working with Ms. Booth, Mr. Gaddie, Mr. Ross only increased my confidence in their team with each new staff member of Veterans United I met. Thank you most sincerely for my home loan.
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