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Fort Knox, Kentucky Reviews

Unedited and unfiltered reviews from Veterans and military families

1,288

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 68 Navy service member reviews from Kentucky

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5 out of 5 Stars
Would Recommend

They work with you in every part of the process to get you qualified for your loan wonderful people to deal with

5 out of 5 Stars
Would Recommend

Working with Veterans United and their commitment to get the process of buying a home was one of the best experience I had in buying anything they made it easy , great atmosphere and always there when you need them .

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The ladies that helped out our loan officer made sure that we had everything we needed and worked very quickly to close on our home

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I have already recommended Steve McMichael and Veterans United to my friends and family and will continue to do so.

5 out of 5 Stars
Would Recommend

From the time we started our loan application with Veterans United Home until the end of our closing everything was handled exceptionally. Very pleased with everyone. When I called & talked to Christina she went above & beyond to answer any questions we had to ask. Very nice & friendly.

2.5 out of 5 Stars
Would Recommend

Needs improvement on customer relations as to followup and a step-by-step procedure for customers.

5 out of 5 Stars
Would Recommend

This is the 2nd time in a year that we worked with VU. The first experience was not so hot and our case was closed. Personally, I believe that the loan specialist did not want to put the time or effort into our unique income situation. Which, in the long run, was a blessing.After a 6 month waiting period, we contacted our local VU office and they immediately went into action and we had our pre-approval within several days! Over the next 2 months, our loan was handled efficiently and with topnotch expertise! We are beyond pleased with every detail in our experience with the Elizabethtown VU office!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

All of the staff were very friendly and Helpful,

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Everybody was so helpful and friendly.

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Excellent, painless experience.

4.5 out of 5 Stars
Would Recommend

I THINK THEY DID A GREAT JOB HELPING US WITH OUR LOAN AND WE GREATLY APPRECIATE IT. ILL RECOMMEND THEM TO ANYONE M

5 out of 5 Stars
Would Recommend

Quick, easy and Renee and her team were amazing!

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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More Reviews

See all 1,288 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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